• Quality Guarantee: We strive to provide the highest quality fruits to our customers. If you are unsatisfied with the quality of the fruits you receive, please contact us within 24 hours of receipt.

• Photo Documentation: In order to process a refund, we require photo documentation of the issue. Please take clear photos of the affected fruits, clearly showing the problem, such as bruising, mold, or other visible damage.

• Verification Process: In order to process a refund or replacement, we may require verification of the quality issue. This could include providing photographs of the fruits in question.

• Eligibility: Refunds or replacements are only available for fruits that are deemed to be of unsatisfactory quality due to factors within our control, such as freshness, ripeness, or condition upon delivery.

• Exclusions: We do not offer refunds or replacements for fruits that have been damaged or spoiled due to mishandling or improper storage after delivery.

• Refund Process: If your request for a refund is approved, we will issue a refund to the original form of payment or provide a replacement for the affected fruits, depending on your preference.

• Timelines: Refunds may take up to 5-7 business days to process, depending on your financial institution. Replacements will be scheduled for delivery at the earliest available opportunity.

• Communication: We value open communication with our customers. If you have any concerns or questions regarding our refund policy or the quality of our fruits, please don't hesitate to reach out to our customer service team.

• Policy Updates: This refund policy is subject to change without prior notice. Any updates or modifications will be communicated to customers via our website or other official channels.

• At TazaCreekOrchard, your satisfaction is our priority. We appreciate your trust in us as your provider of fresh, high-quality fruits, and we are committed to ensuring that you have a positive experience with every purchase.

Shipping Policy for Produce Floral Products

We offer 1-3 day shipping for our produce and floral products within the United States. Orders are typically processed and shipped within one business day of receiving payment.

Please note that we do not ship on weekends or holidays. If you place an order on a Friday, Saturday, Sunday, or holiday, your order will be processed on the next business day.

We take great care in packaging and shipping our produce and floral products to ensure that they arrive in the best possible condition. However, please be aware that extreme weather conditions or other unforeseen circumstances may delay shipping.

We offer shipping to all states within the United States, but we do not currently ship internationally. Shipping rates vary depending on the size and weight of the order, and will be calculated at checkout.

If you have any questions or concerns about shipping, please do not hesitate to contact our customer service team. We are always happy to help.

Thank you for choosing our store for your produce and floral needs. We hope that you are delighted with your purchase.

• Trimming Stems: Upon receiving fresh cut flowers, immediately trim the stems at an angle using sharp scissors or a floral knife. This allows for better water absorption. Trim about 1-2 inches off the bottom of each stem.

• Clean Vase: Use a clean vase filled with lukewarm water to hold the flowers. Rinse the vase with water and add a few drops of bleach to inhibit bacterial growth. Alternatively, you can use a floral preservative packet, following the instructions on the packet.

• Remove Leaves: Remove any leaves that will be submerged in water to prevent bacterial growth. Leaves left in water can decay and contaminate the water, shortening the lifespan of the flowers.

• Water Level: Keep the water level in the vase high enough to cover the cut ends of the stems. Check the water level daily and replenish as needed to ensure the flowers stay hydrated.

• Avoid Direct Sunlight and Heat: Place the vase of flowers in a cool, shaded area away from direct sunlight, heating vents, or drafts. Exposure to heat and sunlight can cause flowers to wilt prematurely.

• Change Water Regularly: Every 2-3 days, change the water in the vase and re-trim the stems. This helps to keep the water clean and free from bacteria, prolonging the life of the flowers.

• Prune Wilting Flowers: Remove any flowers or foliage that show signs of wilting or decay. This prevents ethylene gas production, which can cause other flowers to deteriorate more quickly.

• Misting: If the air in your home is particularly dry, mist the flowers lightly with water using a spray bottle. This helps to keep the petals hydrated and prevents them from drying out.

• Avoid Fruit: Keep fresh cut flowers away from ripening fruit, as fruits release ethylene gas, which can cause flowers to deteriorate more quickly.

• Enjoy: Finally, take time to admire and enjoy your fresh cut flowers! With proper care, they should brighten your home and bring joy for several days to come.

• By following these simple care tips, you can maximize the longevity and beauty of your fresh cut flowers, allowing you to enjoy them to the fullest extent possible.

Choosing Taza Creek Orchard Organic over regular or cheaper options offers several compelling benefits that prioritize quality, sustainability, and ethical practices:

1. **Organic:** Taza Creek Orchard is organic only, ensuring that our fruits are grown without synthetic pesticides, herbicides, or fertilizers. This commitment to organic farming promotes environmental sustainability and reduces exposure to potentially harmful chemicals.

2. **Superior Flavor and Nutrition:** Our organic fruits are cultivated using natural methods that prioritize soil health and biodiversity. This results in fruits that are not only free from chemical residues but also boast superior flavor, aroma, and nutritional content compared to conventionally grown produce.

3. **Environmental Stewardship:** By choosing Taza Creek Orchard Organic, you're supporting sustainable agricultural practices that prioritize soil conservation, water efficiency, and wildlife habitat preservation. Organic farming methods promote biodiversity and minimize environmental impact, helping to protect our planet for future generations.

4. **Health and Wellness:** Organic fruits from Taza Creek Orchard are free from genetically modified organisms (GMOs) and synthetic additives, making them a healthier choice for you and your family. Our commitment to organic farming reflects our dedication to providing wholesome, nutritious fruits that contribute to a balanced and healthy lifestyle.

5. **Transparency and Integrity:** We take pride in our organic certification and adhere to strict standards and regulations to ensure the integrity of our products. When you choose Taza Creek Orchard Organic, you can trust that you're getting genuine organic fruits that meet the highest quality and safety standards.

6. **Supporting Local Agriculture:** By purchasing from Taza Creek Orchard, you're supporting a local, family-owned farm that values community connections and sustainable agriculture. Your support helps to strengthen the local economy, preserve agricultural land, and promote a vibrant farming community.

In summary, choosing Taza Creek Orchard Organic means investing in superior quality, environmental sustainability, and the health and well-being of both consumers and the planet. While cheaper options may offer lower upfront costs, they often come with hidden externalities such as environmental degradation, compromised health, and reduced flavor and nutritional value. With Taza Creek Orchard Organic, you can enjoy the peace of mind that comes from knowing you're making a positive choice for yourself, your family, and the environment.